About
Us
Company name : La Passeggiata
Address: 114 Commercial St, Brighouse, HD6 1AQ
Telephone number: (+44) 1484 400440
Fax Number: (+44) 1484 402454
V.A.T Number: GB 830 1271 73
We are completely dedicated to your total satisfaction. If you have
any suggestions or comments please email us at sales@shoes-4-kids.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our on line store,
click on any items that you wish to buy to put them into the shopping
basket. After you have finished your selection, click on "Checkout"
and you will be asked for a few details that we need to be able to fulfil
your order.
We accept all major credit cards: Visa, Mastercard, Switch, Maestro,
Solo, Electron and Delta.
We do not charge for any item until it is ready to ship. Back ordered
items are not charged until they are shipped. You may send your credit
card information via phone, fax, postal mail or over the Internet.
Shipping And Handling
Delivery within mainland UK is currently £4.00 for 1 pair, and
£2.00 for each extra pair ordered.
Delivery to the Republic of Ireland is as follows:-
Orders up to (and inc.) £50 are charged at £10
Orders up to (and inc.) £150 are charged at £15
Worldwide postage is charged at cost depending on location. Please e
mail us at sales@shoes-4-kids.co.uk
and we will be happy to give you a postage cost.
Delivery Schedule
We endeavour to fulfil U.K orders within 3 working days. If the order
is available and required urgently we can discuss alternative shipment
details. Should a product be out of stock or no longer available we
will advise you by email.
Back Orders
All products are subject to availabilty. If your order cannot be fulfilled
you will be informed and may be offered an alternative colour or later
delivery date.
Tax Charges
The prices shown on our pages are the same for all people regardless
of their country of purchase.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping
system over the Internet. All credit card numbers are encrypted in the
software when the order is placed using 256 bit encryption, and transferred
using SSL encrypted technology. They are only decrypted after they reach
our computer. They are not held in clear text on any web site.
Guarantee
If you are not completely satisfied with your purchase, you can return
it within 28 days of despatch in its original "unworn condition"
and we will refund the product price. This will not include your postage
costs unless the product is found to be faulty. This does not affect
your statutory rights as a consumer.
Should you have a complaint against Shoes 4 Kids for whatever reason
please do not hesitate to email us at sales@shoes-4-kids.co.uk
Your correspondence will be kept strictly confidential and any suggestions
that might improve our service will be considered in great detail. Shoes
4 Kids will endeavour to respond to any form of complaint within five
working days from receiving your email.
Reaching
Us
We can be contacted by email at sales@shoes-4-kids.co.uk, or telephone
01484 400440 (International +44 phone without first zero) or fax us
on 01484 402454 or write to the following address Shoes 4 Kids, 114
Commercial St, Brighouse, HD6 1AQ
Privacy Policy
We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection
Act 1998) and according to the Which? Web Trader Code of Practice. We
collect information about you for 2 reasons: firstly, to process your
order and second, to provide you with the best possible service. We
will not e-mail you in the future unless you have given us your consent.
We do not disclose buyers information to third parties. The type of
information we will collect about you includes your name, address, phone
number, email address, credit/debit card details. We will never collect
sensitive information about you without your explicit consent. The information
we hold will be accurate and up to date. You can check the information
that we hold about you by emailing us. If you find any inaccuracies
we will delete or correct it promptly. The personal information which
we hold will be held securely in accordance with our internal security
policy and the law and the Which? Web Trader Code. Cookies are used
on this site, but only to keep track patterns of behaviour and to maintain
the contents of your shopping cart.Data collected by this site is used
to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
If you are not completely satisfied with your purchase, you can return
it within 28 days of despatch in its original "unworn condition"
and we will refund the product price. This will not include your postage
costs unless the product is found to be faulty. This does not affect
your statutory rights as a consumer.
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